Tea Baji Privacy Policy — Your data is completely safe with us

1. Introduction

Welcome to Tea baji. This Privacy Policy explains how we — the Tea baji platform — collect your personal information, where it is stored, how it is used, and what rights you have.

We believe transparency is the foundation of trust. That is why Tea baji's Privacy Policy is written in plain, simple language so you can clearly understand every aspect. We have avoided legal jargon and aimed to explain everything in straightforward terms.

By creating an account on Tea baji or using our services, you are considered to have agreed to this Privacy Policy. We recommend reading it carefully before registering.

2. What Information We Collect

Tea baji collects only the information necessary to provide our services. We never ask for excessive or unnecessary data. The information we collect falls into two main categories:

The following information is never collected by tea baji and never will be:

• Bank account password or PIN
• Your mobile banking app login credentials
• Social media account password
• Your location tracking data

3. How Your Information Is Used

Tea baji uses your information only for specific, defined purposes. We never use your data for anything else without your permission. The main use cases are listed below:

• Account management: To properly create, verify, and manage your account.
• Payment processing: To ensure deposits and withdrawals are processed securely.
• Security verification: To prevent fraud, money laundering, and other illegal activities.
• Service improvement: To analyze usage patterns and improve your experience.
• Customer Support: To help resolve your issues as quickly as possible.
• Promotional communications: To send information about bonuses and offers (if you have given your consent).
• Legal compliance: To meet regulatory compliance requirements.

If you no longer wish to receive promotional messages, you can opt out at any time by contacting support. This will have no effect on your account or services.

4. Is Your Information Shared

Tea baji never sells your personal information or shares it with third parties for advertising purposes. However, data may be shared in the limited circumstances outlined below:

• Payment processors: Minimal necessary information is shared with bKash, Nagad, and Rocket to process deposits and withdrawals.
• Identity verification service: With authorized verification agencies for the KYC (Know Your Customer) process.
• Legal obligation: Upon written order from a court or regulatory authority.
• Fraud Prevention: With law enforcement agencies for the prevention of crime.

5. Data Security Measures

Tea baji follows the highest industry standards to protect your information. Our security measures are multi-layered and continuously updated:

• 256-bit TLS/SSL Encryption: All data traveling between your browser and our servers is fully encrypted.
• Firewall and DDoS protection: Our servers are protected by advanced firewalls and intrusion prevention systems.
• Two-factor authentication (2FA): You can add an extra layer of security to your account.
• Regular security audits: Our systems are regularly audited by third-party security experts.
• Encrypted data storage: Stored data is also kept in encrypted form.
• Access control: Only authorized personnel can access specific data.

However, no data transmission over the internet can be guaranteed 100% secure. Please keep your password strong and never share it with anyone.

6. Cookie Policy

The Tea baji website uses cookies to enhance your experience. Cookies are small text files stored in your browser. We use the following types of cookies:

• Essential cookies: To maintain login sessions and ensure site security. Without these, the site will not function properly.
• Performance cookies: To understand which parts of the site are used most, helping us improve our services.
• Functionality cookies: To remember your preferred language and settings.

You can disable cookies through your browser settings, though some site features may not function properly as a result. We do not use any third-party advertising cookies.

7. Your Rights

Regarding your personal information on Tea baji, you have the following rights:

• Right to access your data: You can find out what information we hold about you.
• Right to rectification: You may update any incorrect or outdated information.
• Right to erasure: After account closure, you may request that your data be deleted (beyond what is legally required to be retained).
• Right to restrict processing: You may request to restrict the use of your data for specific purposes.
• Right to data portability: You may request a copy of your data in a readable format.
• Right to opt out: You may opt out of marketing communications at any time.

To exercise these rights, contact Tea baji support. We will respond to your request within 30 business days.

8. Protection of Minors

Tea baji strictly does not provide services to anyone under the age of 18. We do not knowingly collect any information from minors.

If it is found that a minor has provided their information, that data will be deleted immediately and the associated account will be closed. If a parent or guardian suspects their child is using tea baji, please contact our support team right away.

9. Data Retention Period

Tea baji does not retain your information longer than necessary. The general rules are as follows:

• Active accounts: Data is retained for as long as your account remains active.
• Closed accounts: Financial and transaction records are retained for up to 5 years after account closure (as required by law).
• Technical logs: Site usage logs are retained for a maximum of 12 months.
• Cookie information: Retained for 30 days to 1 year depending on the cookie type.

Once the retention period expires, data is automatically deleted or anonymized so that no individual can be identified.

10. Policy Changes

Tea baji may update this Privacy Policy at any time. For significant changes, you will be notified in advance via email or a platform notification.

Continued use of our services after any changes constitutes your acceptance of the updated privacy policy. The "Last Updated" date at the top of this page will always reflect the latest version.